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Terms Conditions That Govern Your 365pkt Account

These terms set out what you agree to when you open and use a 365pkt account — covering deposits via JazzCash, Easypaisa, and Raast, how bets are settled, and what happens if a dispute arises.

JazzCash & Easypaisa DepositsRaast Withdrawals CoveredPakistan Eligibility RulesAccount Verification RequiredDispute Resolution Process

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What These Terms Cover and How They Apply

365pkt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By registering an account on 365pkt, you enter into a binding agreement with us. These terms apply to every action you take on the platform — placing a sports bet, browsing the live casino, depositing funds through JazzCash or Easypaisa, or requesting a withdrawal via Raast

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or Bank Transfer. We may update these terms from time to time; when we do, we will notify you through your registered account. Continued use after a change takes effect means you accept the revised terms. You are responsible for keeping your login credentials secure. Sharing
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account access with another person is not permitted and may result in account suspension. All transactions are processed in Pakistani Rupees through the payment rails you select at checkout. If a technical error affects a bet or transaction, we reserve the right to void the affected
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round and return the stake to your account wallet. These terms are governed by the laws of the jurisdiction applicable to your region, and any dispute will be handled through the process described in the contact section below. Eligibility depends on local law and is available
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only where permitted in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How 365pkt Handles Your Account and Data

We collect only the information needed to verify your identity, process payments, and keep your account secure. Your data is not sold to third parties. Account security relies on OTP verification at login and on any withdrawal request — the one-time code is sent to your registered mobile number, so keeping that number current in your profile is important. If you believe your account has been accessed without your permission, contact support immediately and we will freeze activity while we investigate.

Data Retention

We retain account and transaction records for as long as required by applicable law in your region; you may request a summary of your data through the help form.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve page performance; you can manage cookie preferences in your browser settings.

Account Security

Every login and withdrawal triggers an OTP to your registered mobile number; if your number changes, update it in account settings before your next transaction.

Data Requests

To request a copy of your personal data or ask us to correct inaccurate information, submit a request through the help form with your account email.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a concern about how a rule was applied to your account, our support team is the right starting point. You can reach us through live chat inside your account, by email, or through the help form on this page. We aim to respond to terms-related queries within one business day.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice — covering account rules, payment conditions, and what to do if something goes wrong.

We update these terms when our rules or services change. We notify you via your registered account before changes take effect; continued use after that date means you accept the update.

If your payment network confirms the transfer but your wallet has not updated within a reasonable time, contact support with the transaction reference and we will investigate and reconcile manually.

No. Each person may hold one account only. Duplicate accounts are against these terms and may result in both accounts being suspended and any pending withdrawals being held pending review.

Submit your dispute through the help form within seven days of the settlement. Include the bet ID and the reason for your challenge; we will review and respond with our findings in writing.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using this platform is lawful where you are located.

Use the help form on this page, include your registered account email, and specify what you need. We will respond within the timeframe required by applicable law in your region.

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